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Avatar de mccfrank
mccfrank
Initiate
15-09-2018
Résolu

imap access to videotron - annoyances

I am running Linux and Thunderbird as a mail reader. I have several email accounts at videotron, which I access through IMAP. On one of the accounts several times a week it fails to connect and asks...
Avatar de mccfrank
mccfrank
Initiate
13-10-2018

I'm sorry. That's just nonsense. It happens with completely random passwords generated by Google-Chrome.

Avatar de PatrickM
PatrickM
Moderator - Solution Expert
13-10-2018

Hi mccfrank

 

We are sorry to read that this situation persists recurrently. There are several possibilities and we would need to have access to your file to complete the checks required to provide a solution or or forward the problem to the team responsible.  We have sent you a message in private to retrieve your contact information. Our technical support is also available if you prefer to contact us directly: http://www.videotron.com/residential/contact-us.

 

Thank you!

 

 

  • Avatar de mccfrank
    mccfrank
    Initiate
    13-10-2018

    I don't see any private messages, here or in email.

    • Avatar de georgeb
      georgeb
      Initiate
      14-10-2018

      Maybe their private email to you was filtred by their program.... :)