Forum Discussion

mccfrank's avatar
mccfrank
Initiate
09-15-2018
Solved

imap access to videotron - annoyances

I am running Linux and Thunderbird as a mail reader. I have several email accounts at videotron, which I access through IMAP. On one of the accounts several times a week it fails to connect and asks...
  • MayaP's avatar
    09-17-2018

    Hi!

     

    This behavior is actually quite normal. This happens when the currently used password is blocked or blacklisted for security reasons. Performing a full virus scan of relevant devices and then choosing a brand new password (never used before) will get this issue fixed.

     

    Thanks!