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How can I change the DNS servers used on my Helix Fi?
Morning, I was wondering how I could change the primary and secondary DNS servers on my Helix Fi via the web gateway (10.0.0.1)? Currently when I go to (Gateway > Connection > Videotron Network) ...
Good morning. At the moment, the DNS servers cannot be edited through 10.0.0.1 or through our Helix Fi mobile app.
I will certainly note your interest for our future updates though!
What you could do is to connect a personal router to the Helix gateway and activate the Bridge mode. That way, you would be able to edit the DNS servers in that router.
I know this is not the ideal solution but I would rather give you another avenue than leave you without a solution. Thank you!
JFrancoisD Unfortunately unable to reply to youy private message I do not see the Reply option ANYWHERE :'(
We would suggest you to contact our tech support concerning this situation. They will be able to check this with you, you can reach them by phone or chat at the following adress: « https://videotron.com/en/contact-us »
Thanks,
