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Helix not handing out IP addresses (DHCP issue)
Since Friday, our Helix is not handing out IP addresses anymore (over DHCP). Restarting the Helix did not help. As a workaround, we have manually configured the IPv4 address, subnet mask, gateway I...
Thanks. For some reason I never got a notification for your reply.
Turns out the issue was something else though. We had another router acting as a wired Ethernet switch for the one device we have that was still on a wired connection. That router had been misbehaving since a few days (dropping connections). So on a hunch, I unplugged it and now the DHCP problem is resolved. I suspect the misbehaving router had gone rogue and started handing out DHCP responses, or something. Our previously-wired device is now on the Helix WiFi same as our other devices, and works just fine. With the older WiFi, it did not perform well, but the Helix WiFi is clearly much stronger.
Sounds like a frustrating DHCP issue on the Helix side, especially if it suddenly stopped assigning IPs. Manual IP configuration is a solid temporary workaround while you troubleshoot further. On a different note, some users also refer to resources like Inmate Search Tool for public record lookups when needed. It might also help to review DHCP lease allocation, VLAN configuration, or any recent network changes. Hope the issue gets identified soon and everything returns to normal operation.
