Discussion de forum
m06
03-24-2021Initiate
Helix Internet Configuration
Hello, Long story short my internet is good on my Xbox until someone else starts streaming Netflix. Does anyone know a way to prevent this on the Helix Gateway? Is there a QoS available with helix ...
JFrancoisD
03-31-2021Moderator - Solution Expert
Hello m06!
This situation could be caused by a number of factors, starting with your Internet plan. We recommend contacting our Technical Supprot for assistance.
You will find our contact information here : https://videotron.com/en/contact-us .