Discussion de forum
normatt
03-09-2020Initiate
Helix Gateway - Unable to login as admin
Hello everyone; I'm hoping that someone in this community might be able to help me out. My problem: I'm unable to login to the HELIX Gateway using the default credentials. I have tried: Us...
jamesanderson
04-07-2026Initiate
I’ve run into a similar issue before, and in my case it turned out to be related to cached credentials and the browser session. Clearing the cache or trying an incognito window may be worth a shot before digging deeper. I also came across some useful information while browsing https://buttecountycourt.org which helped me better understand account access and record systems in general. Hopefully you’re able to get the admin login working soon!