Discussion de forum

Avatar de YAD
YAD
Initiate
07-13-2021

HÉLIX Gateway 2 after setup the WIFI Pods Gen 1 can't configure to the WIFI 6?

Does here have anyone can help in this situation, how to configure to the WIFI 6 in this case? Because there haven't any option to configure to 802.11 ax, even I login into the Gateway by web & HÉLIX App, thank you!

HÉLIX Gateway 2
WIFI Pods
  • Avatar de PatrickM
    PatrickM
    07-19-2021

    Hi YAD, 

     

    Wi-Fi 6 should be enabled by default on the Helix Fi 2 gateway. According to their specifications, both first and second generation Helix Pods are not compatible with the 802.11ax standard.  However, the 2nd generation Helix pod with its tri-band technology will provide improved speed and range similarly to a Wi-Fi 6 radio. 

  • Avatar de PatrickM
    PatrickM
    Moderator - Solution Expert
    07-19-2021

    Hi YAD, 

     

    Wi-Fi 6 should be enabled by default on the Helix Fi 2 gateway. According to their specifications, both first and second generation Helix Pods are not compatible with the 802.11ax standard.  However, the 2nd generation Helix pod with its tri-band technology will provide improved speed and range similarly to a Wi-Fi 6 radio.