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alanduo's avatar
alanduo
Initiate
11-07-2023

Gateway offline

Periodically it wouldn't be so bad but it's going offline everyday and sometimes 3 times a day. Patience running low.....any ideas as to why this happens?
Helix gateway
offline too often
CharlesR's avatar
CharlesR
Modérateur - Expert solutions
19-07-2023

Hi there.

 

We suggest that you contact our technical support so that a representative can verify your equipment. You can join us here : http://www.videotron.com/residential/contact-us

 

 

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