Discussion de forum
Droppisalt
10-30-2024Initiate
Forwarding ports in Helix Fi app not actually forwarding them
Hello, I've used my Helix Fi app to forward ports. For some reason, some ports do open and others don't. I.e. on the same device, I have 9443 open (and showing as such on various online tools) but ...
CharlesR
03-20-2025Moderator - Solution Expert
Hi there.
Could you contact our tech support so that an agent can do some verifications for you regarding this ? You can join us here : https://www.videotron.com/en/contact-us?srsltid=AfmBOopyohDAfVjMfiSWXFu6Ax-wcezqWdkPVoX47RfdwPxSTRQA54Bm