Discussion de forum
ftgmail
03-18-2020Initiate
Does Helix support VPN
I am very interested in subscribing to Helix. However, i am required to install my company VPN on my router, regarding my various corporate electronic devices. With my former provider, this was not a...
- 03-24-2020
Hi!
It's unfortunately not possible to set-up a VPN directly in the Helix Gateway. But you're free to use any personal routers, which could include VPN features.
kdmoura
01-18-2023Initiate
I am also facing the same problem of not being able to use the VPN and just found out that it is a Videotron Helix issue..
Is this mentioned somewhere? Really disappointed.
- CedrikS01-18-2023Moderator - Solution Expert
Like previously mentionned, your best bet would be to use a personal router connected directly in the Helix gateway. Then, by activating the Bridge mode in the gateway, you could then activate/configure your VPN in your personal router. Thank you!
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