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How to login to helix fi gateway?
Hello I'm trying to figure out what the default password for the helix fi gateway is? I know the page is 10.0.0.1 but ive tried several logins with no success
Residential internet does offer unlimited data usage.
You might want to give customer service a call if you're interested.
Amy update on this? I also use helix and need a VPN for my work.
Hi!
Combining both networks ia a bit of a double-edged sword. It's super optimal and recommended if you're using exclusively newer devices, but older devices might have some problems with that.
Routers sold in the market right now pretty much all combine both networks, by default.Does the "no internet connection" issue happen on all devices, at the same time ?
- No, it only appears to affect a few devices intermittently
In that case, here is what you could do:
1- Connect yourself to your HelixFi mobile application.
2- Click on the Network tab.
3- On top of the app, click on the pen
4- You should be able to put a checkmark in Use different names and passwords for 2.4 and 5 GHz WiFi.
5- Name each network differently and put a password too. Do not forget to Apply Changes.
6- You should be able to connect manually to the network of your choice and see if everything is more stable.
Have a good day!
