Discussion de forum
grajewski
11-07-2026Initiate
Changing DNS servers in Helix Fi
This question has been asked in 2 other threads on this forum in 2023 and 2025 with the only solutions being to either change the DNS setting on each device connected to the Helix gateway or to buy a...
wiliam65jenny
17-07-2026Initiate
I completely understand the request. Advanced users often want the flexibility to use services like Cloudflare, Google DNS, or Quad9 without having to configure every device individually or purchase an additional router. An "Advanced Settings" option with a clear disclaimer, as you suggested, seems like a reasonable compromise. It would preserve the default, support-friendly experience for most customers while giving experienced users the freedom to manage their own network. Even if Vidéotron chose not to support issues related to custom DNS, simply providing the option would be a welcome improvement for many power users. paygonline login