Discussion de forum
can't access bing.com
I have a strange issue: 90% of the time I can't access bing.com when on videotron's helix wifi. It happens on all devices connected to my wifi. If I switch my cellphone to use telus's network, al...
Hi! We recommend clearing the cache of all browsers and perhaps checking the settings of your security softwares if you have any.
Have a nice day!
I did all that. Clear the cache, reset the Helix. I should mention that everything works fine when I'm in a coffee shop, at least all the coffee shops I tried, everything works perfectly. Please see my other comment in this thread - I did a trace to www.bing.com when neither chrome nor edge can access the site...perhaps you can make more sense of the ip addresses...much thanks
Please escalate the issue, this is affect **ALL** of my devices, not just one browser or another..
Hello, please contact technical support by phone at 1-877-380-2611 or by chat by visiting the following page: https://videotron.com/en/contact-us . We would like to do specific verifications with your connection since this isn't a general issue. Thank you.
