Forum Discussion

Deesan's avatar
Deesan
Initiate
4 years ago
Solved

Unable to bridge Helix 2

Hi,   today videotron came to install helix fiber internet at my shop. First thing I wanted to do after the tech left was to put the helix 2 in bridge mode in order to use my Asus GT-AXE11000 route...
  • SamusAran's avatar
    SamusAran
    4 years ago

    He says he has a fibre modem so I guess the gateway is in EWAN mode.  It cannot work in EWAN and Bridge mode at the same time

VincentRoyal's avatar
VincentRoyal
Disciple
2 years ago

Hello ,

 

SamusAran, do you mean that there is no way to use our own Router and not "Double Nat" with the fiber ?

Deesan, did you find a solution ? (I have exactly the same setup as you, and I am thinking about moving to Helix fiber)

 

Thanks.

Vincent

SamusAran's avatar
SamusAran
Super utilisateur
2 years ago

At that time, the Helix Gateway was not able to be in EWAN mode to connect to the Fiber modem and also in Bridge mode so you can use your own router. 

However, my comment is more than 18 months old, they might have fixed that problem since.