Discussion de forum
Sygec
06-04-2021Initiate
Incapable de rejoindre imprimante Brother HL-L2390DW par WiFi
Je suis nouveau membre de Helix. Tout semble fonctionner correctement sauf que je ne suis pas capable de rejoindre mon imprimante HL-L2390DW par WiFi. L'imprimante elle-même est connectée au réseau...
- 10-09-2017
Hello mrhud,
The CRTC's decision on the unlimited music option was that it violated the neutrality of the web, thus asking the company to withdraw or modify its service to meet the policy. We believe in Unlimited Music as well as being tailored to the needs and interests of today's consumers.
A temporary block of 8 GB of data has indeed been added to our customers affected by the withdrawal of Unlimited Music in their original plan. The goal is to soften the transition. This is a provisional situation.
As explained in the letter sent to customers impacted by the withdrawal of Unlimited Music, we will compensate this change by adding to their package a free additional data block, the number of GB of which will correspond to their consumption of Unlimited Music over the last 12 months.
If there is anything you would like to discuss about your current mobile plan, we invite you to contact our customer service at 1-800-641-3171.
Sygec
07-04-2021Initiate
Juste pour donner une petite mise à jour. J'ai remonté un mini réseau test avec mon Orbi et connecté mon imprimante, un cell et un ordi portable (sans rien changer sur ces appareils autre que la connexion wifi) et comme c'était le cas avant, je suis capable de rejoindre l'imprante sur les 2 appareils. Il y a clairement qqch qui empêche le traffic vers l'imprimante sur la borne Helix.
Malheureusement, ce changement fait qu'il est moins facile de faire des tests, mais pas impossible bien sur.