terminal
32 Topics
Limitations of adding movies/shows to favorites list
Using my TV remote, I can add movies/shows from my subscribed on-demand channels (like The Movie Network, HBO Canada, Super Channel, etc.) to a "favorites" list. This is a great feature, as I can create a playlist of movies/shows that I can watch on-demand at any time. The problem is that this list is limited to 30 items. There's actually no way to discover this limitation other than attempting to add a 31st item, at which point the user receives an error message: "SERVER CONNECTION PROBLEM ... ERROR CODE: VOD315-07". This is a very unclear error message. It explains nothing at all to the end user, and Videotron developers would probably have to look up the error code as well to find out what it means. A better error message would be something like: "FAVORITES LIST IS FULL /CANNOT ADD MORE THAN 30 ITEMS". The other problem with this is, why a limit of 30? That is an arbitrary number, and a rather small one. In a family of 4 or more people with multiple TVs in the house, I can easily imagine 100+ movies/shows in a favorites list. Is it possible for Videotron developers to increase the size of the favorites list for future firmware updates of the PVR/terminal?Solved5.6KViews0likes5Comments
Helix TV Terminal reconnection to WiFi
I need to reset my Internet Router (Helix) and set it to Bridge Mode so I can use my own router. Does anyone know how the TV Terminals will connect to the router after it's set to Bridge Mode? The technician set it up last time so, I'm not sure how things were setup initially.2.6KViews0likes0Comments
A little disappointed with my new Samsung 4K PVR
After playing with my new Samsung 4K PVR for several days, I decided to make notes. First, the good. This is a real nice piece of hardware. The video is excellent. The menus are sharp and fast. The response to any remote command seems instant. The guide is nice and the transport keys are very accurate. Even the recording capacity is fine and being able to record 8 channels at a time is great. But hardware is only as good as the software controlling it. Now, the bad. The firmware I am referring to is version 1.0.5.2. As far as PVRs go, I have tried many. Bell Satellite, TiVo, Starchoice, DTV, Channel Master Plus, Microsoft Ultimate TV and many more. They all have pluses and minuses and none are perfect. Here is a list of issues I have with the Videotron 4K PVR. 1 - Missing. When creating a new program to record, the option of recording only new episodes and not repeat episodes is not available. Because of this, the pvr records old episodes that I have already seen. Sometimes, the pvr records multiple copies of the same show. Restricting the frequency option makes it no better than a manual timer. 2 - Missing. The ability to see recording when the program is not in the Upcoming recordings list. This means I cannot delete a timer to a program that no longer airs. 3 - Missing. Show names in the List of Recorded Programs when there is only 1 show. They appear when there multiple shows in a folder. 4 - Guide. Inconsistent names. Some series show the Season # while some don't. 5 - Guide. After setting the Channel Filter to Favorite, after a while it jumps back to All Channels by itself. 6 - Guide. Sometimes when a program doesn't end or start on the hour or half hour, the yellow box jumps around back and forth and I can't select it. 7 - Bug. When forwarding in 4X, pressing the jump forward several times results in the picture freezing. The rest of my issues are with programming options. No English weather channel in the Basic Package. BBC Canada not in HD while Skynews is. Under certain circumstances paying twice for channels. And not being able to buy Superstations 1 at a time.Solved22KViews1like20Comments
HELIX Terminal FORCE 5G connection
How can I force my Helix TV Terminals to remain on the 5G connection? I only have 2 terminals connected using WI-FI, all my other devices are connected using a different WI-Fi and wired connections using my own wireless router. Sometimes one of the terminals switches to a 2.4G connection. Can I force the gateway to always use the 5G connection for devices?Solved6.5KViews0likes1Comment
