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keif
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‎26-08-2019
Membre de la communauté
depuis ‎17-03-2019
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À propos de keif

keif a publié : Videotron changing contract prices, claiming it was an error
A warning to other customers, Videotron is playing games on agreed prices in contracts.   I received a letter stating that the DUO offer discount of $20 on my internet package is apparantly an...
my-videotron account
Publié : 26 août 2019
keif a répondu à : Where to file complaints regarding misinformation from Satisfaction Department agents?
I would like to report back that I was finally able to get through to a supervisor who fully understood the situation and was able to undo the changes from the previous agents. The old SIM was reacti...
mobilephone-english
Publié : 25 mars 2019
keif a répondu à : Where to file complaints regarding misinformation from Satisfaction Department agents?
Even worse here I am at 8:30pm, trying to deal with your satisfaction department AGAIN for the 6th time today because somehow my old mobile just got unprovisioned. Someone on your end has cancelled m...
mobilephone-english
Publié : 17 mars 2019
keif a publié : Where to file complaints regarding misinformation from Satisfaction Department agents?
As a long time customer I'm beginning to lose faith in Videotron every year especially with their customer service practices.   After a very frustrating day of having a quote generated by one ...
mobilephone-english plan
Publié : 17 mars 2019