Discussion de forum
Basilois
07-17-2021Officer
Still no login access for CTV app!
The no login to CTV for Videotron customers issue was brought up here two years ago and I see there's still no resolution. Videotron customers pay for CTV as part of their cable package yet when we t...
JulieL
07-21-2021Moderator - Solution Expert
Hi! The possibility to log in to a channel's app through your provider depends on licences and broadcasting rights determined between the two parties involved. It is indeed possible that we do not have such licences with CTV. We however take note of your interest in this.
Have a nice evening.
- Basilois07-23-2021Officer
Thank you Julie, could you please look into this? The issue was brought up on this forum two years ago and is still unresolved. As I wrote above, Videotron customers are able to login to the Crave app, which is a product owned by Bell, so we should also be able to log into the CTV app the same way. We need this access because Videotron does not offer the full amount of on-demand programming available from CTV.