Discussion de forum
mauier
12-06-2020Initiate
Ok I do not understand why I can not access the CTV go app
I am trying and trying to understand and find out how to watch the ctv streaming app. There is not even a place for videotron users to log in from on the site. Is that normal? Before I switched to He...
ManonB
17-09-2022Moderator - Solution Expert
Hi Jean-Luc,
As we previously answered, there is indeed an on demand CTV channel on your Helix service. You can access it by pressing on the "Helix" button of your controller, go to "On-demand", navigate to the right to "Channels". You will then be able to select "CTV" (or go to the alphabetical search and choose ''#-C'') to see their on-demand content.
If you need more assistance, do not hesitate to contact our customer service or technical support, we will be happy to help you. Yo can find our contact information here: https://videotron.com/en/contact-us
Have a nice day!
colarusso
29-11-2022Chevalier
How long does it take to negotiate a deal with CTV? Been over 2 years and no deal yet.
No Apple TV app
No Airplay
No Bell channels available when away from home
Not all APPS have Videotron as a provider for us to register on their apps.
Might be time to move on to another provider.