Discussion de forum
HELIX TV App to Helix TV - PLEASE RECOGNIZE ANDY FOR GREAT CUSTOMER SERVICE!
Hi Videotron! I am very pleased with your product line up and services and (for the most part) always had a very positive experience with every level of Videotron representative (technicians to c...
Hi DUBPREZ and thank so much for your detailed post! We are taking good note of it in order to improve the customer experience during contacts with our departments as well as to offer a more user-friendly navigation and more options on the online Helix customer portal. We will also be sure to congratulate Andy on his exemplary work and forward your message. We are particularly delighted to read that Andy, through the quality of his work and his know-how, has been a determining factor in being able to meet your expectations and reaffirm the confidence you have in Videotron. Have a great day!
-Patrick
Hi DUBPREZ and thank so much for your detailed post! We are taking good note of it in order to improve the customer experience during contacts with our departments as well as to offer a more user-friendly navigation and more options on the online Helix customer portal. We will also be sure to congratulate Andy on his exemplary work and forward your message. We are particularly delighted to read that Andy, through the quality of his work and his know-how, has been a determining factor in being able to meet your expectations and reaffirm the confidence you have in Videotron. Have a great day!
-Patrick
