28-10-2022 02:08 PM
30-10-2022 02:17 PM
Hi colarusso !
The Helix TV app is actually available on Fire TV devices. For more questions or support on that matter, we cordially invite you to contact our Technical Support by chat or over the phone at 1-877-380-2611.
06-11-2022 11:03 AM - edited 06-11-2022 11:03 AM
The FireTV is integrated in the TV. It is an Insigna Fire TV. When I request Helix I get the following: See attached picture. Thank you
09-11-2022 11:41 AM
Hi. We unfortunately do not see an attached picture. We also invite you to contact our Technical Support by chat or over the phone at 1-877-380-2611. Our colleagues will do their best to help you.