Hi @k_dhillon
The Customer Center will allow you to modify the channels in your custom TV package or change the TV package itself for another one. However, there is currently no function allowing the removal of a TV package to, let's say, return to the basic cable only. Unfortunately, for this type of transaction, it is necessary to contact the customer service through there phone or chat service. We will take note of this situation as a suggestion to improve the service. Thank you!