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Hi vlwsxsql
This request will normally be made only once then saved in your account profile. A difficulty in sending the request on the browser side is possible, you could also try your connection to the Customer Centre then accept this request using a different Web browser or another equipment. Deleting the browsing history for "cookie" files and website data may also be a possible solution, although this will obviously erase some of the information your browser stores for any websites previously visited.
If this persists, we suggest contacting customer service or technical support who may also register your consent to the updates. You will find our contact information here: http://www.videotron.com/residential/contact-us
Hi vlwsxsql
This request will normally be made only once then saved in your account profile. A difficulty in sending the request on the browser side is possible, you could also try your connection to the Customer Centre then accept this request using a different Web browser or another equipment. Deleting the browsing history for "cookie" files and website data may also be a possible solution, although this will obviously erase some of the information your browser stores for any websites previously visited.
If this persists, we suggest contacting customer service or technical support who may also register your consent to the updates. You will find our contact information here: http://www.videotron.com/residential/contact-us
