14-05-2023 07:31 PM
I am new to Helix and while I mostly love it I have an issue with recording. I want to record every day of the Italian master's tennis. Helix only allows me to record one day at a time. There is no option to record the 'series'. I assume the same issue will occur later this month at RG? Does anyone know a solution? Thanks.
19-05-2023 08:00 PM
Hello , DAL21.
It seems to be quite a curious issue. Do you have the same problem on your Helix TV app as well as on your terminal? We would encourage you to try an alternative route, and communicate us the result by phone at 1-877-380-2611 or via Live chat on our website. We'd be more than happy to assist you and troubleshoot this issue.
31-05-2023 06:08 PM