20-02-2018 07:20 PM
I have been on the phone with Cideotron well over 8 times since last week.
Changes were made to my plans & I took notes so that I would remember what the changes were. I called back to ask another question and the next person that I talked to said that the changes were not made. This has happened now with three different changes.
Are employees forgetting to make the changes or, are the changes not registering in the system?
20-02-2018 08:02 PM
We will send you a private message in order to get your contact information and to verify the situation with you.
Thank you very much!
20-02-2018 08:19 PM
LOL where/how do I find my private messages?
21-02-2018 09:06 AM
You can reach the private message list by clicking on the envelope beside your name at the top right of any pages here:
Your Community Manager
21-02-2018 09:12 AM
Crud - I did not mean to mark this as solved. I only meant to mark VincentQuigley's suggestion as solved.
09-03-2018 03:26 AM