Hello sunshine2
You must contact customer service to reset the PIN.
Or rather technical support.
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\n\n\n\n
Kira and SacXC are both right! Both customer service and technical support representatives will be able to assist you in changing the PIN number of your terminals. Don't hesitate to contact us, it will be a pleasure for us to help you!
\n\n\n\n
http://www.videotron.com/residential/contact-us
\n\n\n\n
Thanks for your input and have a great day!
\n\n\n\n
-Jean-Olivier
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