Devices, packages, apps: start the conversation

[Karlwski]

What can i do about getting severely ripped off every single month forr years with no recourse? Is it reasonable to pay this insane rate and be belittled for wanting more data countless times? Is it legal, ultimately? How would the CRTC respond to such oppressive and financially destructive rates?

[YannickD · Accepted solution]

Hello,

We definitely want to help you resolve any issue with your services. We will contact you in private. 

- Yannick

[Karlwski]

Have not been contacted in private. Everything Im told in regards to boosting my plan has been a lie 10/10 times. My myriad requests are documented in detail, no way of getting what i need with this company.

[MelissaR]

Hello again, 

We did send you a private message, offering to call you to verify the situation with you, it seems you did not see it on your side. 

We will send you another private message to which you will be able to answer with your information.

Thank you. 

Mélissa

[Karlwski]

Follow-up: the last 2 service reps I have dealt with have been amazing and sorted me out with a sensible plan. Thanks for sorting this out, much appreciated.