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Avatar de WangYcca
WangYcca
Initiate
07-13-2018

How do I disable the message "Conditional call forwarding is enabled"

Hello

I just got a new xperia xa2 ultra. very thing goes well expect the anonying message "conditional call forwarding is enabled" shows up each time when you try to make a phone call.

 

My old nexus 5 never has this problem. How do I disable this message from showing up?

 

Thanks.

  • Hey WangYcca

     

    I don't have the Xperia but try this : 

     

    Enable Conditional Call Forwarding:

    1. Open “Phone” and tap “Menu
    2. Access “Settings
    3. Go to “Call forwarding
    4. Select to forward incoming calls “When unreachable”, “When unanswered” or “When busy
    5. Edit or enter the phone number you want to use
    6. Tap “Update” / “Enable


    Disable Call Forwarding:

    1. Open “Phone
    2. Tap “Menu” > “Settings
    3. Go to “Call forwarding
    4. Select the forwarding option you want to turn off and tap “Disable

    Hope it helps 

  • Avatar de yass05
    yass05
    Super utilisateur

    Hey WangYcca

     

    I don't have the Xperia but try this : 

     

    Enable Conditional Call Forwarding:

    1. Open “Phone” and tap “Menu
    2. Access “Settings
    3. Go to “Call forwarding
    4. Select to forward incoming calls “When unreachable”, “When unanswered” or “When busy
    5. Edit or enter the phone number you want to use
    6. Tap “Update” / “Enable


    Disable Call Forwarding:

    1. Open “Phone
    2. Tap “Menu” > “Settings
    3. Go to “Call forwarding
    4. Select the forwarding option you want to turn off and tap “Disable

    Hope it helps 

  • Avatar de Anonyme
    Anonyme

    you won't be able to disable this message... a firmware update will be needed to disable it. Typically, I had this message on unlocked phone not bought with my provider... 

     

    that said, conditional forwarding is call fowarding when you cannot answer the call... essentially it's there to forward the calls to your voicemail if you don't answer. 

    you can try to disable this and reenable it with these codes :

    Call forward busy: *67# to turn it on, #67# to turn it off. To program the number, this is **67*(destination number)#
    Call forward no reply: *61# to turn it on, #61# to turn it off. To program the number, this is **61*(destination number)#
    Call forward not reachable (device turned off): *62# to turn it on, #62# to turn it off. To program the number, this is **62*(destination number)#

     

    I don't know if you will be able to program a different number if you have voicemail enabled on your account. 

     

     

    • Avatar de WangYcca
      WangYcca
      Initiate

      yes my vocie message is on, and I have  to keep it on. The signal reception in my house is very weak, the phone support vowifi, but videotron doesn't allow it on this phone. I have to keep the voice message, in case some of the important calls.

      it seems like not much I can do.