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bought 2nd hand phone, blacklisted after 2 weeks.. what can I do?


I bought a second hand phone from Kijiji, used it on Videotron for about 2 weeks just fine.

Today it was suddenly marked blacklisted and doesn't work on network any more..


Is there any way Videotron can help me out? I already submitted a claim on CAFC and going to contact local police as well, but just trying to see if I can get any other help..



Moderator - Solution Expert
Moderator - Solution Expert

Hello Kammm,


We would like to verify your file with you. To access your account, please send us your phone number in a private message and we will call you back as soon as possible.


Thank you and have a nice day!