05-03-2019 09:59 AM
Hello All,
Would upgrading my internet plan from 60 to 400 require modem change?
Thanks,
Paul
Solved! Go to Solution.
05-03-2019 10:43 AM
yes
this requires the newer DOCSIS 3.1 modem (TC4400).
installation is free.
Technician will come to your home, check signal and install the new modem.
Also, the new 400 plan includes a "free" rental of the Videotron's router (you don't need to take/use it if yours is powerfull enough).
07-03-2019 06:54 AM
Thank you.