Replacement Cable for Black Helix Router

ooaqua · ‎08-08-2023

Hi guys, what type of cable should I purchase to replace a missing power cable for a black helix router?

Pierre-OlivierB · ‎10-08-2023

Hello ooaqua !

In order to replace your cable for your Helix-Fi gateway and to verify if the warranty is still in effect, we invite you to communicate with us via one of the following communication channels: Facebook Messenger, Twitter, Instagram, our live chat (https://videotron. com/us-join) or by phone at 1-877-512-0911.

Have a great day !

-Pierre-Olivier.

JoshuaAndrew · ‎19-09-2023

@ooaqua wrote:
Hi guys, what type of cable should I purchase to replace a missing power cable for a black helix router?

Some routers may use a DC barrel connector, which requires a specific DC power cable with the correct plug size and polarity. The plug has a circular shape with a center pin and an outer sleeve.