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AnitaHQaccount
14-04-2020Initiate
Internet usage on Customer Centre
It is possible to find out how much internet has been used. Internet usage has not been updated on my Customer Centre since before the stay-at-home order. I need to know our usage to know if our plan...
- 17-09-2019
Bonjour à tous!
Soyez rassurés, le RCS n'est pas loin dans nos priorités et le tout avance à l'interne.
Toutefois, nous ne pouvons pas donner plus de détails pour le moment.
Bonne journée!
Anonyme
14-04-2020This is normal behavior, as from March 13, 2020 residential and business Internet usage is no longer calculated.
This is part of the measures applied by Videotron to facilitate telecommuting in times of crisis: https://videotron.com/residential/p/services/covid-19/A-psku13490133e
All data caps have been removed on all Residential and Business Internet plans for our customers until April 30, 2020 (please note that this does not apply to cellular data).
Have a great day!