i have bad internet connection, fix?

[LaColiflor]

i have bad internet conecction in the nouveau-rosemont area, how can i fix that? 

i have a 2 years contract that i can't modify

[PatrickM · Accepted solution]

Hi @LaColiflor! There are so many factors that can affect your service and it would require careful checking. We strongly suggest contacting the technical support team to determine the exact cause and resolve it asap.  You will find all the details to reach them here: https://videotron.com/en/contact-us. Have a great day!