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Deactivate Travellers Pass

blossom
Initiate
How can i deactivate Travellers Pass? It’s not working on Customer Centre.
1 REPLY 1

Anonyme
Not applicable

@blossom wrote:
How can i deactivate Travellers Pass? It’s not working on Customer Centre.

you can call in... 

or maybe you can try through the Espace Client+ app (french name... not sure if it's the same in English)?

but if it doesn't work on the customer care portal, I doubt it will work no the app. 

 

that said, why do you want to disable it? as long as you have no usage in other countries, you won't pay a penny even if this option is still on your account.