07-06-2024 09:53 PM
Hi,
Does anyone know aside the Videotron ombudsman, who we could file a formal complaint with for the terrible customer service Videotron offers. Do we need to go to the media?
09-06-2024 02:17 PM
Hi Jojo. We're sending you a private message to put you in contact with our satisfaction team. Thank you.
24-06-2024 03:08 PM
After 14 months of not getting a major complaint resolved with another ISP, I filed a complaint with https://www.ccts-cprst.ca/for-consumers/complaints/complaint-form/. The ISP immediately got in touch with me.
never-displayed
Go to the Videotron.com site
First steps
User Guide
Gamification
