Discussion de forum
CUSTOMER SERVICE highly disrespectful of their client's time. Something needs to change FAST!
I needed to cancel my internet service today, while keeping my account with both TV and telephone. I cannot do it online as Videotron forces you to call Customer Service. I waited 35 - 40 minutes and...
Hello! We are sorry for the time to reach an agent and the issue you had while waiting, we currently have a very high number of enquiries; rest assured that we are doing everything in our power to answer everyone of them in the best times possible. From here, we recommend contacting our customer service by chat or directly on any of our social media accounts, an agent will kindly place the call for you so that you are contacted right away.
https://videotron.com/en/contact-us
Wishing you a great day!
