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account transfer to another customer

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rs2021
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account transfer to another customer

Hi,

I will move to an address, where the current owner is using  Videotron, and he is going to cancel use it.

Is it possible at Videotron account/equipment transfer to a new customer (to me in my case)?

 

1 REPLY 1
JenniferM
Moderator - Solution Expert

Hi rs2021,

 

This is possible to transfer the account under your name if the owner doesn't keep any services at his new address. In order to do it, the current owner has to contact our customer service by phone at the 1-877-512-0911 to authorize you in his account. Then, you have to contact our customer service to put the account under your name. The fees are $29.95 plus tax.

 

Thank you!

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