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Avatar de Noneedfor
Noneedfor
Initiate
03-17-2021

Helix Fi 2 and Xbox Series X ethernet problems

new Helix Fi 2 router with 4 ethernet ports:   1 port to pc 1 port to Deco mesh unit 1 port to simple switch w 8 ports 1 port to Xbox Series X   the Xbox CAN get Helix wifi connection (300 MBP...
Helix
XBOX
  • Avatar de CedrikS
    CedrikS
    03-21-2021

    Hi Noneedfor. If you cannot make your Xbox work with one of the ethernet ports of the gateway, we strongly suggest you reach our technical support over here: http://bit.ly/FB_Contact_Us.

    Thank you!

Avatar de Grendizer
Grendizer
Admiral
03-17-2021

Helix has only 2 Ethernet ports I think. The series X is the AC protocol, so using Wifi you should be higher.

 

Did uPnP is on? Port forwarding is not really needed when it's on

  • Avatar de Kira
    Kira
    Super utilisateur
    03-17-2021
    Grendizer  a écrit :

    Helix has only 2 Ethernet ports I think.

    Helix FI 2 gateway has 4.

     

    Problem is a strange one tho. Might want to give give technical support a call.