Helix has only 2 Ethernet ports I think.
Helix FI 2 gateway has 4.
Problem is a strange one tho. Might want to give give technical support a call.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"196","kudosSumWeight":1,"repliesCount":0,"postTime":"2021-03-17T13:18:24.581-04:00","lastPublishTime":"2021-03-17T13:18:24.581-04:00","metrics":{"__typename":"MessageMetrics","views":8110},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:25073":{"__typename":"ModerationData","id":"moderation_data:25073","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:25073":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16679"},"id":"message:25073","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:internet-telephonie/message:25068/message:25073","revisionNum":1,"uid":25073,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet-telephonie"},"parent":{"__ref":"ForumReplyMessage:message:25070"},"conversation":{"__ref":"Conversation:conversation:25068"},"subject":"Re: Helix Fi 2 and Xbox Series X ethernet problems","moderationData":{"__ref":"ModerationData:moderation_data:25073"},"body":"the new Helix Fi 2 does have 4 ports:
https://videotron.com/soutien/helix/equipements/borne-helix-fi
I will cehck uPnP when back home...merci
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