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can't access my videotron e-mail

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can't access my videotron e-mail

I don't use my videotron e-mail address other than creating it 6+ years ago. However now that I can not have a paper bill (not cool btw) I need to access this account to read the bill! I've made 3 attempts to get my recovery & not once has the e-mail been sent to me even though my e-mail I used daily is on file & the site claims it's been sent. Someon please help I just want to see my bill, so I pay what I owe.

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Re: can't access my videotron e-mail

if your password is the problem, you can change it on Customer Center portal... 

https://support.videotron.com/residential/customer-centre/customer-centre-support/internet-email/cha...

 

if that doesn't work you will have to contact customer service (call or chat). 

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