Discussion de forum
Daniel1957
12-13-2021Initiate
Just got Helix last week ; I taught I was getting an upgrade, not so!
I was with Videotron on the old platform, just moved to helix; I taught this was an upgrade from what I had but absolutely not. You can't select your free channels as change is not permanent when usi...
VinhN
12-15-2021Moderator - Solution Expert
Hello,
for any questions or suggestions, we invite you to contact Videotron technical support directly at 1-877-380-2611. They'll be able to look into it further.
Thank you