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Avatar de nmanstavich
nmanstavich
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06-26-2020

Helix Question

I was thinking to switch to Helix but I would like to know the following: Right now with Illico I have my tv in 1 room and in another room I have the Illico modem & Router where my work pc is and ph...
  • Avatar de PatrickM
    07-02-2020

    Hi nmanstavich,

     

    You can install the Helix gateway at the same location as your current modem and router to provide an easier internet access to your office phone and computer. By default, the Helix TV receiver will connect to the Helix gateway through Wi-Fi and there should be a need for a wired connection or for additional components such as the Helix pods unless there is great distance to cover.  Otherwise, you do have the option to connect an ethernet cable between the gateway and TV receiver without any specific configuration required.