Discussion de forum
Helix does not work at all
I have had helix system for 4 days now and Videotron cannot resolve the issue of me getting the channels I want. They have no fix for it or solution and they can only get me a technician in 2 weeks be...
Did you ever receive your channels? My Helix was installed today but I did not receive the channels I ordered. All I have is the basic channels.
My installer called technical services to inquire why I do not have my channels. He was told they are working on it. The call was on speaker and that was what I heard. 4 hours later, no channels. Now I am told I have to wait until tomorrow.
