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Helix app on fire stick stop working
Suddendly the helix app stopped working on my Amazon fire stick. I can open the app but nothing load, even the channel list don’t load. I clear cache I force stopped I uninstall and reinstall Af...
Good morning Keven497,
On our end, we tried the app on a 4k Alexa Firestick and it's working well. Do you have an update that needs to be installed for the Firestick? If so, try it and then restart the Firestick.
If it's already up to date, we strongly suggest you try to factory reset the Firestick and then, reinstall your apps including Helix TV!
Thank you!
Good morning Keven497,
On our end, we tried the app on a 4k Alexa Firestick and it's working well. Do you have an update that needs to be installed for the Firestick? If so, try it and then restart the Firestick.
If it's already up to date, we strongly suggest you try to factory reset the Firestick and then, reinstall your apps including Helix TV!
Thank you!
