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Avatar de colarusso
colarusso
Chevalier
09-20-2022

Amazon Firestick Date change on guide

Hi,

 

I am using the Helix app on my fire stick nd everything works well except when changing the date in the guide. When I choose the date I can choose when and at what time except there is no way for me to click on OK. 

Amazon
fire stick
  • Avatar de CedrikS
    CedrikS
    09-23-2022

    Good morning colarusso,

     

    We have tried Helix TV on a Firestick and when you choose the date and time, keep pressing on the right arrow so you can get to "OK" and highlight it. Press OK and wait a few seconds. If for some reason it doesn't work, please join our  technical support through the following link: http://bit.ly/FB_Contact_Us Thank you!

     

     

  • Avatar de CedrikS
    CedrikS
    Moderator - Solution Expert
    09-23-2022

    Good morning colarusso,

     

    We have tried Helix TV on a Firestick and when you choose the date and time, keep pressing on the right arrow so you can get to "OK" and highlight it. Press OK and wait a few seconds. If for some reason it doesn't work, please join our  technical support through the following link: http://bit.ly/FB_Contact_Us Thank you!