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What happened to the automatic 'invoice ready' reminder?
I switched to paperless billing years ago and always received an email notice when the invoice was issued. This stopped in January for Helix and our regular accounts and I was late to pay one. I have...
Thank you and I will pester them again if no reminder email comes in April. I have the dates when both bills are issued and will be on the lookout for them. I did check the spam folder, and the email address works fine as I get Helix news and other mailings from Videotron without issue. Thank you again, hope this will be solved soon!
