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Avatar de Patcat
Patcat
Initiate
08-28-2020

Reimbursement

I closed my account on March 28, 2020 I am owed over $330. I have phoned and emailed many times and get promised that I will receive my money. It has been 5 months now and still no money. How do I resolve this?
  • Avatar de JulienDB
    JulienDB
    Community Manager
    08-28-2020

    Good afternoon PatCat,

     

    For questions about your personal account, we invite you to contact us directly at 1-877-380-2511 from Monday to Friday, between 8am and 7pm.

     

    If you prefer to do your transactions online, know that we also offer a chat service ! 

    To access it, simply click on the following link: http://bit.ly/FB_Contact_Us

    Then click on the "+" in the Customer Service section, you will see the link Online chat.

     

    We are also available directly through Facebook or Twitter, come see us in private, it will be our pleasure to assist !

     

    Have a great day !