Discussion de forum
How good is Vidéotron Mobile recently?
I read reviews from between 2 to 4 years old and people only have negative things to say. Such as: horrible coverage outside Ottawa, liars, horrible customer service and frequent surprise charges. N...
decided to changed from Fido to videotron and overall it has been a nightmare . The service is mediocre at best.. communication is cutting off like we are in a 3rd world country.. terrible signal.
Their space client is ancient you can’t pay directly from your account…. Can’t even see your bill half of the time you have to call them several times to Restore access to their espace client it boots you out and you spend fore ever on the phone with their customer service trying to fix it
And because I was tired of their inability to provide adequate service I wanted to cancel the contract by paying my sold on the phone but no they want to charge 200$ cancellations fees. Not worth the headache. Anything is better then them..
Beware.
Their space client is ancient you can’t pay directly from your account…. Can’t even see your bill half of the time you have to call them several times to Restore access to their espace client it boots you out and you spend fore ever on the phone with their customer service trying to fix it
And because I was tired of their inability to provide adequate service I wanted to cancel the contract by paying my sold on the phone but no they want to charge 200$ cancellations fees. Not worth the headache. Anything is better then them..
Beware.
