Discussion de forum
maximgaranov
08-19-2019Initiate
Accidentally Double Payment
Hello, i don't know how this happenned but i accidentally paid twice my bill. Does this mean that i won't need to pay for the next month?
Louie
05-05-2023Initiate
maximgaranov wrote:
Hello, i don't know how this happenned but i accidentally paid twice my bill.
Does this mean that i won't need to pay for the next month?
You should contact Videtron's customer support to explain the situation and ask for a refund or credit for the extra payment. They may be able to apply the overpayment to your next bill or issue a refund to your account. It's important to address the issue promptly to avoid any confusion or potential billing errors in the future.