So when I had my iPhone and I accessed my voicemail, it was called "voicemail". But since switching to Galaxy S21, it says "Boite Vocale" ... same sim, I just swapped phones. All the instructions and everything else are still in English, so it is just the way this phone is displaying the word "Voicemail" on its screen. Samsung says this is a carrier issue and only the carrier can fix it, but when I access Videotron chat support, they could not fix it. How can I get this fixed?

Hi Adam! Indeed, Android devices will simply follow what is hard-coded in the SIM. In ours SIMs: "Boite Vocale" is hard-coded for the voicemail shortcut and alternative wording is not possible due to technical limitations. One possible solution: You can make a contact to the number "5144242302" and name it "Voicemail" to have that shown on screen. Thank you!

The word "Voicemail" being displayed as "Boite Vocal" on my screen

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