Discussion de forum
jsgilman
13-06-2022Initiate
So many missing features in Helix
We switched from Illico to Helix because Illico pricing became so ludicrous. Videotron kept increasing their Illico pricing to push customers out of Illico and into Helix. Unfortunately, Helix tec...
danialtaqi
18-10-2026Initiate
It’s frustrating to pay for a new service only to discover that it offers fewer features than the system it replaced. The loss of picture-in-picture, scheduled on/off functions, and reliable TV-box performance sounds especially disappointing. And the absence of CFL teams from the sports personalization options is hard to understand, particularly when so many other leagues are supported. As an NBA fan who enjoys games like NBA 2K20, I understand how important a good sports-watching experience can be. Hopefully, Videotron takes this feedback seriously and improves Helix to offer the features and reliability customers expect.